Freshworks is a global SaaS company (NASDAQ-listed) offering customer-support, CRM and IT-service-management software for businesses, with large India product teams. A product-engineering, SDE and analytics recruiter.
Open Interactive AI Coach & Checklist for Freshworks →Easy-to-use, affordable SaaS for customer and employee experience, with embedded AI (Freddy).
Typically 7.0+ CGPA, strong DSA/problem-solving. CS or allied branches preferred for SDE; open branches for analyst roles. Internship conversions common.
On-campus Aug–Oct for finals; summer internship hiring Jul–Sep for pre-finals. Offer to joining: 6–11 months.
Customer support.
ITSM.
CRM.
SaaS suite.
CX, CRM and ITSM SaaS are large markets being reshaped by GenAI; Freshworks leans on an affordable multi-product suite and AI.
AI and up-market expansion drive growth; competition and SaaS spend are key watch points.
Stage-by-stage, with tips and sample questions
Timed coding test on a platform (HackerRank/Codility) with 2–3 DSA problems and sometimes MCQs on CS fundamentals.
Live coding with an engineer. You explain your approach, optimise complexity, and write working code.
For some roles: high-level design or low-level design (machine-coding) to test scalability and OOP modelling.
Values and leadership-principles based. Uses your past experiences to predict how you work.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.
Structure your answer with a specific example from your resume or coursework, then use the AI Coach on the interactive page below for a tailored practice answer.